Empathy Mapping Mastery Hub: The Industry Foundation Practic

In the context of "The Complete Empathy Mapping for Product Managers Course 2026," which of the following best describes the primary strategic advantage of employing a "Jobs-to-be-Done" (JTBD) framework alongside empathy mapping for product managers?

According to "The Complete Empathy Mapping for Product Managers Course 2026," when conducting an empathy mapping session with a diverse stakeholder group, what is the most critical consideration to ensure the validity and comprehensiveness of the insights gathered?

asks about a *diverse stakeholder group*, which could include internal teams, support staff, etc., and excluding them would be a missed opportunity to gain a holistic view. Question: In the advanced modules of "The Complete Empathy Mapping for Product Managers Course 2026," the concept of "empathy decay" is introduced. What does this term specifically refer to in the context of product management?